At 8585shop.site, we value customer satisfaction and are committed to providing you with a high-quality shopping experience. Below are our refund terms to ensure that you have a comprehensive understanding of the shopping process:

  1. Refund Policy Overview
    If you are not satisfied with the product you purchased, you can request a refund within 14 days of receiving the product. We will review your request and process the refund as soon as possible.
  2. Refund Conditions

The product must be in new condition, unworn, unwashed, and returned in the original packaging.
All tags and anti-theft tags must be intact.
When returning the product, please provide proof of purchase, such as the order confirmation email or a copy of the invoice.

  1. Refund Process

Please fill out the refund application form on our website or contact us through the customer service email to request a refund.
Our customer service team will review your request and guide you through the return process.
The shipping cost of the returned product is borne by the customer unless the product has quality problems or was sent to the wrong place.

  1. Refund Time
    Once we receive the returned product, the refund is usually processed within 2 business days. Refunds will be made via the original payment method you used.
  2. Special Circumstances

For items purchased during promotions or discounts, the refund policy still applies, but please note the additional terms of any specific event.
Customized or personalized items cannot be returned or refunded due to their special nature.

  1. Quality Issues or Wrong Orders
    If the item you received has quality issues or does not match your order, please contact us within 48 hours of receiving the item. We will bear the relevant return shipping costs and provide you with a replacement or refund.

We thank you for choosing our menswear website and hope that you have a pleasant shopping experience. If you have any questions or need further assistance, please feel free to contact our customer service team, we will be happy to serve you!